Visitor Options

We take all necessary and required measures to protect our residents and staff while providing a safe opportunity for socialization and visitation.

Current guidance allows indoor visits at all times and with all residents in each of our living settings, except for circumstances when visitation is limited due to a high risk of COVID-19 transmission. If such circumstances affect your loved one, you will be notified.

Visitor options are subject to change. We may need to restrict visitation again if we identify risk of exposure within our setting or the broader community, or if we encounter other factors that affect the health and safety of residents and staff.

Pioneer Care Center: Residents may welcome guests to visit within the building. Following CDC and CMS guidance, visitation is now allowed as long as the building remains “COVID-Free” for at least 14 consecutive days.

With resident visitation resuming, while reservations are not required, it’s helpful to call ahead to ensure the resident is available and prepared for your visit. You will need to prescreen, take your temperature, wear a mask, and sanitize your hands at the self-serve kiosk within the building entrance before proceeding to the resident’s household. Your visit will be limited to the resident’s room. Fully vaccinated residents and fully vaccinated visitors may choose to visit in the resident’s room without masking and without physical distancing.

Residents who are fully vaccinated may leave the building for medical and non-medical purposes without quarantining upon their return. Newly admitted residents who are fully vaccinated no longer require quarantine.

Please read the visiting protocols for the care center ahead of time to plan your next visit.

Pioneer ShortStay: PioneerCare continues to offer extraordinary short stay rehabilitation services and welcomes new admissions. Guests are permitted to visit short stay patients, following the care center’s visiting protocols.

Pioneer Cottages in Fergus Falls currently permits indoor visits for residents. You will need to prescreen, wear a mask, and sanitize your hands at the building entrance before proceeding to the resident’s room.

Residents who are fully vaccinated may leave the building for medical and non-medical purposes without quarantining upon their return. Newly admitted residents who are fully vaccinated no longer require quarantine.

Pioneer Cottages in Breckenridge currently permits indoor visits for residents. You will need to prescreen, wear a mask, and sanitize your hands at the building entrance before proceeding to the resident’s room.

Residents who are fully vaccinated may leave the building for medical and non-medical purposes without quarantining upon their return. Newly admitted residents who are fully vaccinated no longer require quarantine.

Learn more about the unique visiting protocols for Pioneer Cottages.

Pioneer Pointe currently permits indoor visits for tenants. You will need to prescreen, wear a mask, and sanitize your hands at the building entrance before proceeding to the tenant’s home.

Tenants who are fully vaccinated may leave the building for medical and non-medical purposes without quarantining upon their return. Tenants who are fully vaccinated and new to Pioneer Pointe do not require quarantine.

Learn more about visiting Pioneer Pointe.

Visiting Protocols by Location:

Care Center Pioneer Cottages Pioneer Pointe

Precautions Shared by All Locations:

When indoor visits are allowed, visitors will need to adhere to infection prevention control and safety practices to enter the living setting. Visitors who choose not to follow these practices may be asked not to visit.

Do Not Enter: You may not visit if you are experiencing any of the following: sore throat, cough, or shortness of breath; fever or chills; chest pain, muscle or body aches; flu-like symptoms including respiratory or GI-related; loss of taste or sense of smell. If you have been around an individual who has confirmed COVID-19, is waiting for results of a COVID-19 test, or is anyone in your house ill with the above symptoms, you may not enter.

Entry Screening: Visitors entering the building will self-screen for signs and symptoms, known exposure to COVID-19, and a temperature reading before proceeding through the building.

Visitor Sign-in and Out: All visitors will sign in with their name and contact information upon arrival.

Facemask Required: Residents will wear a mask as tolerated, and visitors will always wear a mask over their nose and mouth. Masks are available at the building’s entrance.

Hand Hygiene: Visitors will perform hand hygiene before walking through the building.  Alcohol-based hand rub is available for visitors. Signs throughout the building remind us to practice good hand hygiene.

Limited Visitor Movement in Building: The visitor must take a direct path to the resident’s room or living unit. Please practice physical distancing between yourself and others. For residents with roommates, visits will be done outside the room as often as possible.

Number of Visitors: Will be limited per resident and per building.

Sharing of Food or Drink: Due to risk of exposure when removing a mask, dining with the resident or other sharing of food and drink is not permitted.

Other Options to Connect:

If preferred, we offer alternatives to indoor visits:

You may also reach out by phone, follow us on social media, and sign up for our Email Updates, sent regularly as we have news to share.