(updated October 16, 2020)
Following state and federal guidance, we are taking all the necessary and required measures to protect our residents and staff while we provide a safe opportunity for socialization and visitation.
We now offer indoor visits, beginning Monday, October 19, within our living settings – and we warmly welcome you back. Each location – Pioneer Care Center, Pioneer Cottages, and Pioneer Pointe – have their own way of making this work based on the unique characteristics, limitations, and needs of residents and staff.
Alternatives to indoor visits remain available as well. For any type of visit, we ask that you contact us at least 24 hours in advance (48 hours ahead for Pioneer Cottages) and arrange a visiting time.
Visitor options are subject to change. The coronavirus is still spreading throughout Minnesota. We may need to restrict visitation again if we experience positive cases of COVID-19 in our setting, identify a broader risk of exposure both in our setting and/or the broader community, or encounter other factors that affect the safety of visitation.
Visiting Protocols by Location:
Protocols Shared by All Locations:
Visitors will need to adhere to infection prevention and control safety practices to enter the setting for indoor visits. Visitors who choose not to follow these practices may be asked not to visit.
Entry Screening: Visitors entering the facility will be actively screened for signs and symptoms, known exposure to COVID-19, and a temperature reading before walking through the building.
Visitor Sign-in and Out: All visitors will sign in with their name and contact information upon arrival.
Hand Hygiene: Visitors will perform hand hygiene before walking through the building. Alcohol-based hand rub is available for visitors. Signs throughout the building remind us to practice good hand hygiene.
Facemask Required: Residents will wear a mask as tolerated, and visitors will always wear a mask or other face covering.
Limited Visitor Movement in Building: The visitor must take a direct path to the designated visitation area. In special circumstances such as lack of mobility of the resident, an assessment will be completed to allow visitation in the resident room. For residents with roommates, visits will be done outside the room as often as possible.
Visitation Schedule: Visitors must call in advance to arrange visitation times. See the protocols for each location for contact information.
Number of Visitors: Will be limited per resident and per building.
Physical Contact Not Permitted: Due to risk of exposure, holding hands, kissing and other forms of physical contact is not allowed during visits. Physical contact standards may be different for compassionate care visitors or essential caregivers.
Other Visiting Options:
You may also reach out by phone, follow us on social media, and sign up for our Email Updates, sent regularly as we have news to share.